About us:

At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.

We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.

Job Description

About the role:

As a Commercial Contract Manager at NCS Australia, you will be responsible for overseeing the commercial contract management of complex transactions across our enterprise. You will work closely with our Managed Services Leads and Legal team, reporting directly to the Delivery Excellence Lead.

Your primary focus will be on protecting NCS interests and profitability while managing all aspects of contractual operationalisation and delivery on key complex transactions across Enterprise and Government customers. This includes developing relationships with customers, vendors, partners and developing processes for the business on a broad range of operational and commercial aspects.

This role will leverage knowledge and experience from similar Tier 1 technology roles in contract management and IT delivery. You will actively identify delivery and productivity risk streamline and simplify the post-contracting process for our stakeholders. A strong understanding of contract management, procurement and IT delivery is required to apply this knowledge in supporting the business.

Qualifications

Proven experience in commercial contract management roles obtained from Tier 1 IT/technology businesses.
Demonstrable ability in managing large teams, running cross functional projects/teams and delivering outcomes in a time sensitive environment
Relevant Contract Management and project management experience.
Proven track record in drafting, reviewing and negotiating contract schedules, statements of work, variations and change requests to completion with minimal reliance on Legal support.
Significant experience in ICT, customer-facing and outsourcing services that include strategic business partnering with both customers and suppliers.
Experience in leading sophisticated commercial disputes to closure.
Strong commercial, business, negotiation skills and risk management experience.
Contract Change Management Experience or Qualifications (desirable)

Additional Information

Why join us:

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply. To discuss adjustment requirements, please email recruitment@au.ncs-i.com.

Agencies:

We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks:

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks

NCS Group Australia

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Commercial Contract Manager